Official Site® | Ledger.com/Start® | Getting started

A clear, friendly step-by-step guide to beginning with Ledger hardware wallets — best practices, first setup, and troubleshooting.
Estimated read: ~7 minutes • Published: November 10, 2025

Why a hardware wallet matters

If you're storing cryptocurrency for the long term, hardware wallets provide a physical separation between your private keys and the internet — drastically lowering the risk of remote theft. This article walks you through the first-time setup, daily usage tips, and basic troubleshooting so you can use your device with confidence.

What you'll need before starting

  • A Ledger hardware wallet (e.g., Ledger Nano S or Ledger Nano X).
  • Your smartphone or computer with internet access.
  • A secure, private place to write down your recovery phrase.

Quick access to the official starting guide

Use this official resource to download Ledger Live and confirm device compatibility: Official Site® | Ledger.com/Start® | Getting started.

Step 1 — Unbox and inspect

Make sure the packaging is sealed and has the authentic Ledger branding. Check the physical device for any visible tampering. If something looks off, contact support before using the device.

Unboxing checklist

  • Ledger device in sealed packaging
  • Recovery sheet (seed backup card)
  • USB cable (or Bluetooth instructions for Nano X)

Need the official guide again?

Ledger's step-by-step official setup lives here: Official Site® | Ledger.com/Start® | Getting started.

Step 2 — Download Ledger Live and create a new wallet

Ledger Live is the companion app used to manage your accounts, install apps and check balances. Always download Ledger Live from the official start page to avoid phishing.

Installation highlights

  1. Visit the official download at https://ledger.com/start.
  2. Choose your platform (Windows, macOS, Linux, iOS, Android).
  3. Install, open Ledger Live, and follow the 'Set up a new device' flow.
<!-- Example: quick install command for macOS (shell) -->
# Not an actual Ledger command; follow the GUI installer instead
open ~/Downloads/LedgerLive.dmg

Direct reference: Official Site® | Ledger.com/Start® | Getting started

Step 3 — Securely write your recovery phrase

During setup, your Ledger will display a 24-word recovery phrase. Write it on the provided recovery sheet — never store it digitally (screenshots, cloud notes, photo).

Best practices for your seed phrase

  • Write clearly, twice, and store in two separate secure locations (e.g., safe + safe deposit box).
  • Do not share this phrase with anyone — not support, not a friend.
  • Use metal backup solutions if you want extra durability against fire or water.

Confirming your phrase

If a website or message asks for your seed, it's a scam. For official help, consult: Official Site® | Ledger.com/Start® | Getting started.

Using your Ledger safely day-to-day

Once set up, use Ledger Live to review transactions. Approve outgoing transfers on the device screen itself — it's the only way to guarantee the transaction details haven't been tampered with.

Routine habits to keep

  • Always verify addresses displayed on the device before confirming.
  • Keep firmware up to date via Ledger Live (only when linked to the official app).
  • Use a separate, clean computer when transacting if possible.

If you need the official resource

Official walkthrough and troubleshooting are available here: Official Site® | Ledger.com/Start® | Getting started.

Troubleshooting common problems

Most issues are resolved by checking firmware, reconnecting the cable, or reinstalling Ledger Live. Never enter your seed into software. If a problem persists, escalate to official support channels.

Common scenarios

  • Device not recognized — try a different cable or USB port.
  • Ledger Live reporting outdated firmware — follow on-screen update steps.
  • Missing account balances — ensure the correct apps are installed on the device.

Official support link

Start troubleshooting from the official page: Official Site® | Ledger.com/Start® | Getting started.

FAQ — Short answers

Can I recover funds with the seed on any compatible wallet?

Yes. Your 24-word recovery phrase follows BIP39 standards. You can restore funds into another compatible wallet if necessary — but only if you control the secret phrase.

Is Ledger Live mandatory?

No — Ledger Live is the officially supported manager, but you can use other wallets that support hardware wallets. Stick to trusted, well-reviewed wallets and always verify connections on your device.

Where to get official resources

Access the official start and support pages: Official Site® | Ledger.com/Start® | Getting started.

Final checklist before you begin transacting

  • Device firmware is updated.
  • Ledger Live installed from the official start page.
  • Recovery phrase written and stored securely.
  • Test with a small transaction first.

When you’re ready, use the official start page to confirm downloads and instructions one last time: Official Site® | Ledger.com/Start® | Getting started

Go to the official start page